The proposed bill, titled the Transparency and Improvement in Consumer Knowledge for Entertainment Ticketing (TICKET) Act, aims to enhance transparency in ticket sales and resales for entertainment events in Florida. It establishes new requirements for operators, ticket resellers, and online ticket marketplaces to disclose specific information during the ticket listing and purchasing process. This includes the total cost of tickets, service charges, and refund policies, which must be presented in a clear and conspicuous manner. Additionally, the bill prohibits certain practices, such as selling multiple copies of the same ticket and using misleading domain names, while also mandating that proof of purchase be provided to buyers within 24 hours.
The bill also outlines the enforcement mechanisms, allowing the Secretary of Commerce to request information from online ticket marketplaces regarding their technology and security methods. Any trade secrets shared with the Secretary will remain confidential when disclosed to the Attorney General. The act is set to take effect on July 1, 2025, and aims to protect consumers by ensuring they have access to accurate information when purchasing tickets for entertainment events.