The bill amends section 435.02 of the Florida Statutes to include the Department of Veterans' Affairs in the definition of "specified agency." It also creates a new section, 501.9741, which establishes regulations for individuals and entities providing assistance with veterans' benefits matters. Key provisions include prohibiting compensation for referrals, requiring written agreements for services, and mandating disclosures to clients about the nature of the services and potential alternatives available for free. Additionally, the bill sets limits on compensation based on the outcomes of the services provided and prohibits certain fees and guarantees related to veterans' benefits.

Furthermore, the bill requires background screenings for individuals assisting veterans and mandates that providers maintain documentation of services rendered. It outlines penalties for violations, categorizing them as deceptive and unfair trade practices, and specifies that complaints from veterans regarding service quality can impact a provider's ability to receive compensation. The overall aim of the bill is to protect veterans from potential exploitation and ensure transparency in the provision of veterans' benefits assistance.

Statutes affected:
H 277 c2: 435.02