The bill amends the Telecommunications Access System Act of 1991 to improve accessibility for individuals with hearing loss, speech impairments, and those who are deafblind. It updates legislative findings, purpose, and definitions, while introducing new responsibilities for the Florida Public Service Commission to oversee the telecommunications access system. This includes ensuring effective distribution of specialized telecommunications devices and communications technologies. The advisory committee's composition will also be revised to better represent the needs of affected populations.

Significant changes include redefining terms to be more inclusive, such as replacing "hearing impaired" and "speech impaired" with "persons with hearing loss or speech impairment." The bill mandates equitable access to specialized communications technology and establishes income-based eligibility requirements for distribution. It also ensures that users of the telecommunications relay service pay rates comparable to standard voice communication services. Additionally, the bill outlines criteria for awarding contracts for these services, establishes a cost recovery mechanism through a monthly surcharge on subscribers, and mandates the formation of an advisory committee to provide insights from affected individuals. The act is set to take effect on July 1, 2025.

Statutes affected:
S 344 Filed: 427.708