The bill amends the Telecommunications Access System Act of 1991 to improve accessibility for individuals with hearing loss, speech impairments, or who are deafblind. It updates the legislative findings, purpose, and intent, while redefining relevant terms to adopt a more inclusive language, replacing outdated terms like "hearing impaired" with "persons with hearing loss." The Florida Public Service Commission's responsibilities are expanded to include overseeing the distribution of specialized telecommunications devices and technologies, and the bill establishes a telecommunications relay service that is both accessible and affordable for all residents.

Additionally, the bill introduces new provisions for the distribution of specialized communications technology, including eligibility requirements based on income levels and a cost recovery mechanism through a monthly surcharge. It ensures that users of the telecommunications relay service pay comparable rates to standard voice communication services and mandates the protection of user privacy in compliance with federal regulations. The commission is tasked with selecting service providers based on cost and quality, and an advisory committee will be formed to assist in implementing the act, ensuring representation from affected individuals. The act is scheduled to take effect on July 1, 2025.

Statutes affected:
S 344 Filed: 427.708