The proposed bill establishes new regulations regarding the disconnection of residential utility services, specifically for electric, public, and water utilities. It prohibits these utilities from disconnecting service for nonpayment under certain conditions, such as when the forecasted heat index is at or above 90 degrees Fahrenheit or the temperature is at or below 32 degrees Fahrenheit within 48 hours of the scheduled disconnection. Additionally, the bill mandates that utilities waive reconnection and late fees in similar circumstances and requires them to refer to the National Weather Service for weather forecasts. Utilities are also prohibited from disconnecting service on weekends and holidays, and they cannot recover any costs incurred while complying with these regulations.

Furthermore, the bill outlines specific notification requirements for utilities, including providing a disconnection policy to customers, delivering notices of nonpayment, and offering information on payment assistance programs. It establishes penalties for utilities that violate these provisions, allowing affected customers to seek damages or legal remedies. The bill aims to protect residential customers from disconnections during extreme weather conditions and ensures that they are informed about their rights and available assistance. The act is set to take effect on July 1, 2025.