The proposed bill establishes new regulations regarding the disconnection of utility services for residential customers in Florida. It prohibits electric, public, and water utilities from disconnecting service for nonpayment under certain conditions, such as when the forecasted heat index is at or above 90 degrees Fahrenheit or the temperature is at or below 32 degrees Fahrenheit within 48 hours of the scheduled disconnection. Additionally, the bill mandates that utilities waive reconnection and late fees in these circumstances and requires them to refer to the National Weather Service for weather forecasts. Utilities are also prohibited from disconnecting service on weekends and holidays, and they cannot recover any costs incurred while complying with these regulations.

Furthermore, the bill outlines specific requirements for utilities to communicate their disconnection policies to customers, including providing notices in multiple languages and through various methods such as mail, email, and text messages. Utilities must also deliver notices of nonpayment and offer assistance options for payment plans. If a utility violates these provisions, they are liable for damages to the affected customer, with a minimum compensation of $1,000. The bill is set to take effect on July 1, 2025.