The bill amends section 559.72 of the Florida Statutes, which outlines prohibited practices in consumer debt collection. A significant change is the clarification regarding communication methods, specifically allowing e-mail communication outside the previously restricted hours of 9:00 p.m. to 8:00 a.m., as long as it complies with the section's other provisions. This update acknowledges the evolution of communication methods since the original law was enacted, which only considered telephone calls as a form of contact.

Additionally, the bill reenacts several related statutes to ensure they incorporate the amendments made to section 559.72. These include provisions related to enforcement actions against out-of-state debt collectors, consumer complaints, civil remedies, and definitions relevant to the debt collection process. The bill aims to enhance consumer protections while adapting to modern communication practices in the context of debt collection.

Statutes affected:
H 147 Filed: 559.72
H 147 c1: 559.72
H 147 c2: 559.72