The bill establishes the Office of the Homeowners Association Ombudsman within the Division of Florida Condominiums, Timeshares, and Mobile Homes, which will be funded by the Division's Trust Fund. The Governor is tasked with appointing the ombudsman, who must be a licensed attorney in Florida and will serve at the Governor's discretion. The ombudsman and their staff are prohibited from engaging in certain political activities or holding conflicting positions, ensuring their impartiality. The office will have a principal location and may establish branch offices with the Governor's approval.

The ombudsman is granted various powers and duties, including access to division records, the ability to employ staff, and the authority to prepare reports and recommendations. They will act as a liaison among various stakeholders, monitor election procedures, and assist in dispute resolution. Additionally, the bill outlines a process for appointing election monitors at homeowners association meetings, allowing a specified percentage of voting interests to petition for such appointments. The costs associated with election monitoring will be borne by the homeowners association, and the division may adopt rules to govern this process. The act is set to take effect on July 1, 2025.