The bill establishes the Office of the Homeowners Association Ombudsman within the Division of Florida Condominiums, Timeshares, and Mobile Homes, which will be funded by the Division's Trust Fund. The Governor is tasked with appointing the ombudsman, who must be a licensed attorney in Florida and will serve at the Governor's discretion. The ombudsman and their staff are prohibited from engaging in certain political activities or holding conflicting positions, ensuring their impartiality in overseeing homeowners association matters. The office will maintain a principal location and may establish branch offices with the Governor's approval.

The ombudsman is granted various powers and duties, including access to division records, the ability to employ staff, and the authority to prepare reports and recommendations on issues within the division's jurisdiction. They will act as a liaison among various stakeholders, monitor election procedures, and assist in dispute resolution. Additionally, the bill allows for the appointment of election monitors at the request of homeowners, with the costs borne by the association. The act is set to take effect on July 1, 2025.