The proposed bill seeks the Council's approval for a contract with Verida, Inc. valued at up to $34,010,636 for the management and administration of Non-Emergency Medical Transportation (NEMT) services for Medicaid-eligible beneficiaries in the District of Columbia. The contract is set to begin on October 1, 2026, and will cover a base period of one year, with options for four additional one-year extensions. It includes a subcontracting plan that mandates at least 35% of the total contract amount be allocated to local, small, or disadvantaged business enterprises. The contractor is responsible for various operational requirements, including maintaining a 24-hour call center, verifying beneficiary eligibility, and ensuring compliance with federal and District regulations.

Additionally, the bill outlines stringent requirements for the contractor regarding staffing, training, and operational protocols to enhance the quality and safety of NEMT services. It mandates the development of comprehensive training plans for staff and transportation providers, establishes performance standards, and requires the contractor to maintain detailed records of complaints and grievances. The bill also emphasizes the importance of compliance with federal laws and includes provisions for insurance requirements, dispute resolution, and the rights and responsibilities of both the District and the contractor. Overall, the legislation aims to ensure efficient, effective, and accountable delivery of transportation services for vulnerable populations in the District.