The proposed Modification No. M0016 to Human Care Agreement No. CW100369 seeks to extend the contract with MBI Health Services, LLC for an additional year, allowing the contractor to continue providing vital services such as case management, utility assistance, and financial support to chronically homeless individuals and families. The modification sets a not-to-exceed amount of $2,480,183.40 for the contract period from July 1, 2026, through June 30, 2027, reflecting the Council's ongoing commitment to support vulnerable populations experiencing homelessness. The modification also includes updates to reimbursement rates for various services, including adjustments to the living wage effective July 1, 2026, while maintaining all other terms of the original agreement.

Furthermore, the bill introduces financial incentives to enhance case management services, including a hiring bonus of $1,500 for Case Manager Supervisors and retention bonuses of $2,000 for Case Managers after 12 months, and $3,500 for Case Manager Supervisors after 18 months. It also outlines specific building fees and application fees for individuals and families, with varying amounts for the first year and subsequent years. The total funding for the fourth option period includes components for case management reimbursement capped at $2,199,953.40, utility assistance limited to $234,300, and cost reimbursement set at $45,930, all aimed at bolstering support for case management services.