The proposed Modification No. M0023 to Contract No. CW95848 with Maximus US Services, Inc. seeks to exercise option year four of the contract, allowing Maximus to continue providing staffing and operational support for a full-service Center of Excellence Tier 1 Customer Service Center. This modification is set for the period from December 6, 2025, through December 5, 2026, with a not-to-exceed amount of $6,523,640.64. The contract aims to assist individuals applying for and enrolling in health and human services programs through the District of Columbia Access System.

The modification includes a detailed price schedule for the labor categories involved, which outlines the hourly rates and estimated total amounts for various positions, including Customer Service Representatives and Supervisors. The total estimated cost for the option year is $6,523,640.64, which encompasses all wages, benefits, and administrative expenses. The Office of the Chief Financial Officer has certified that the necessary funding is available within the District's Local Budget and Financial Plan for Fiscal Year 2026.