The proposed Modification No. M0023 to Contract No. CW95848 with Maximus US Services, Inc. seeks to exercise option year four of the contract, allowing Maximus to continue providing staffing and operational support for a full-service Center of Excellence Tier 1 Customer Service Center. This modification is set for the period from December 6, 2025, through December 5, 2026, with a not-to-exceed amount of $6,523,640.64. The contract supports individuals applying for health and human services programs through the District of Columbia Access System.

The modification includes a detailed price schedule for option year four, outlining various labor categories and their associated costs, including customer service representatives and supervisors. The total estimated cost for the services provided under this modification is $6,523,640.64, which is certified to be within the appropriated budget authority for the fiscal year. All other terms and conditions of the original contract remain unchanged.