The proposed bill seeks to modify Contract No. DCHBX-2023-C-0001 with Maximus US Services, Inc. to exercise option year three, which amounts to $4,687,000. This modification will extend the contract period from October 1, 2025, through September 30, 2026, allowing Maximus to continue providing essential operational support for the Exchange Contact Center. This center is crucial for delivering technical and enrollment assistance to District residents and small businesses utilizing DC Health Link, the District's health insurance marketplace.

The contract modification is supported by a certification of funding availability, confirming that the allocated amount is included in the District's budget for fiscal year 2026. Additionally, the Citywide Clean Hands database indicates that Maximus is compliant with its tax obligations. The bill emphasizes the importance of maintaining high-quality customer service and operational efficiency in the Exchange Contact Center, as mandated by the Affordable Care Act and the Health Benefit Exchange Authority Establishment Act of 2011.