The "Sense of the Council on Supporting Humane and Trauma-Informed Responses to Behavioral Health Crises Resolution of 2025" addresses the critical need for improved responses to behavioral health crises in Washington, D.C. It highlights the high volume of crisis calls received by agencies like the Metropolitan Police Department and the Department of Behavioral Health, particularly affecting marginalized communities. The resolution calls on the Mayor to allocate necessary budgetary and personnel resources to enhance the multi-agency response system, ensuring it aligns with national best practices. Key recommendations include improving the Access Helpline and 988 services, ensuring timely responses, and enhancing interagency communication and training, all aimed at creating a more effective and compassionate crisis response.

Additionally, the resolution emphasizes the importance of equipping the Community Response Team (CRT) and Community Health and Mental Health Services (ChAMPS) with adequate resources, such as vehicles and technology, to manage various crisis calls effectively. It advocates for improved communication with non-English speakers and individuals who are Deaf or Hard of Hearing, as well as the incorporation of recommendations from the Pre-Arrest Diversion Task Force into crisis intervention plans. The resolution also calls for the expansion of community-based crisis options, including crisis beds and respite centers, to provide timely care. Overall, it prioritizes humane and trauma-informed approaches to support individuals in crisis and aims to enhance their well-being through immediate resource allocation and public awareness campaigns.