The resolution declares an emergency regarding the approval of Change Order 1 and a multiyear contract between the University of the District of Columbia (UDC) and CDW Government, LLC/Coastal Cloud for the implementation of Salesforce as the university's customer relationship management (CRM) platform. This contract is essential for enhancing UDC's recruitment, admissions, marketing, and communications efforts. The total cost for the project is $4,200,542, which includes a one-year Phase I costing $1,200,542 and a multiyear Phase II at a fixed price of $3 million over 19 months.

The Council of the District of Columbia recognizes the urgency of this situation, as without immediate approval, UDC would be unable to continue its efforts to improve systems that are critical for increasing and maintaining student enrollment. Therefore, the resolution allows for the adoption of the contract after a single reading, emphasizing the need for swift action to support the university's objectives. The resolution takes effect immediately upon passage.