The resolution declares an emergency regarding the approval of Change Order 1 and a multiyear contract between the University of the District of Columbia (UDC) and CDW Government, LLC/Coastal Cloud for the implementation of Salesforce as the university's customer relationship management (CRM) platform. This contract is essential for enhancing UDC's recruitment, admissions, marketing, and communications activities, which are critical for increasing and maintaining student enrollment. The total cost for the CRM contract is $4,200,542, with Phase I costing $1,200,542 for one year and Phase II being a multiyear contract at a fixed price of $3 million for 19 months.

The resolution emphasizes the urgency of the situation, stating that without the Council's immediate approval, UDC will be unable to continue its efforts to improve its systems for recruitment and marketing. The Council has determined that the circumstances warrant an emergency declaration, allowing the resolution to be adopted after a single reading and taking effect immediately.