The proposed bill seeks the Council of the District of Columbia's approval for a contract with Geographic Solutions, Inc. for $1,114,800 to provide operations and maintenance services for the Paid Family Leave Benefits Administration System (PFLBAS) from October 3, 2024, to October 2, 2025. The contract, awarded through an exempt competition process, includes provisions for option periods that may increase the total amount due to a rise in the number of required licenses. The contractor is mandated to subcontract 12.5% of the contract value to comply with local business enterprise regulations. The bill also outlines the contractor's responsibilities, including maintaining system functionality, security, and compliance with relevant laws, while ensuring the PFLBAS remains operational and user-friendly.

Additionally, the bill establishes service level agreements (SLAs) that detail expected response and resolution times for various issues, requiring the contractor to provide monthly performance reports and maintain disaster recovery plans. It emphasizes the importance of hiring District residents, mandating that at least 51% of new employees under the contract must be local hires. The bill also incorporates provisions for compliance with the Protecting Pregnant Workers Fairness Act and the Unemployed Anti-Discrimination Act, ensuring fair employment practices. Furthermore, it outlines requirements for source code escrow, indemnification, and insurance for contractors, aiming to enhance accountability and promote local employment while ensuring timely payments and compliance with various regulations.