MURIEL BOWSER
MAYOR
August 29, 2024
Honorable Phil Mendelson
Chairman
Council of the District of Columbia
John A. Wilson Building
1350 Pennsylvania Avenue, NW, Suite 504
Washington, DC 20004
Dear Chairman Mendelson:
Pursuant to section 451 of the District of Columbia Home Rule Act (D.C. Official Code § 1-
204.51) and section 202 of the Procurement Practices Reform Act of 2010 (D.C. Official Code §
2-352.02), enclosed for consideration and approval by the Council of the District of Columbia is
proposed Contract No. DCHBX-2025-C-0001 with IdeaCrew, Inc. in the not-to-exceed amount of
$8,500,000. The period of performance is from October 1, 2024, through September 30, 2025.
Under the proposed contract, IdeaCrew, Inc. will provide information technology (IT) services in
three broad areas: (1) ongoing operations and maintenance of HBX IT systems; (2) design,
development, and implementation of software customizations and enhancements to the DC Health
Link exchange platform; and (3) specialized IT staffing services, as needed. The DC Health Link
system is the District’s online health insurance marketplace that allows individuals and businesses
and their employees to review and purchase health insurance in accordance with the Affordable
Care Act.
My administration is available to discuss any questions you may have regarding the proposed
contract. In order to facilitate a response to any questions you may have, please have your staff
contact Kenneth Wallington, Contracting Officer, DC Health Benefit Exchange Authority, at (202)
679-5952.
I look forward to the Council’s favorable consideration of this contract.
Sincerely,
Muriel Bowser
GOVERNMENT OF THE DISTRICT OF COLUMBIA
Pursuant to section 202(c) of the Procurement Practices Reform Act of 2010, as amended, D.C.
Official Code § 2-352.02(c), the following contract summary is provided:
COUNCIL CONTRACT SUMMARY
(Standard, tipping, retroactive without changes, and multiyear)
(A) Contract Number: DCHBX-2025-C-0001
Proposed Contractor: IdeaCrew, Inc.
Contract Amount (Base Period): Minimum Amount: $500.00
Maximum Amount $8,500,000.00 NTE (not-to-exceed)
Unit and Method of Compensation: Hourly Rate
Term of Contract: October 1, 2024, through September 30, 2025
Type of Contract: Indefinite Delivery Indefinite Quantity (IDIQ)
Source Selection Method: Request for Proposal (RFP) via E-Sourcing
(B) For a contract containing option periods, the contract amount for the base period and for
each option period. If the contract amount for one or more of the option periods differs from
the amount for the base period, provide an explanation of the reason for the difference:
Base Period Amount: $8,500,000.00 (NTE)
Option Period 1 Amount: TBD
Explanation of difference from base period (if applicable): The option amounts will be
determined at the time the options are executed. The not-to-exceed amount will be based on the
program estimated need of current and upcoming developments and anticipated resources that may
be required.
Option Period 2 Amount: TBD
Explanation of difference from base period (if applicable): The option amounts will be
determined at the time the options are executed. The not-to-exceed amount will be based on the
program estimated need of current and upcoming developments and anticipated resources that may
be required.
1
Option Period 3 Amount: TBD
Explanation of difference from base period (if applicable): The option amounts will be
determined at the time the options are executed. The not-to-exceed amount will be based on the
program estimated need of current and upcoming developments and anticipated resources that may
be required.
Option Period 4 Amount: TBD
Explanation of difference from base period (if applicable): The option amounts will be
determined at the time the options are executed. The not-to-exceed amount will be based on the
program estimated need of current and upcoming developments and anticipated resources that may
be required.
(C) The goods or services to be provided, the methods of delivering goods or services, and any
significant program changes reflected in the proposed contract:
DC Health Link is the online marketplace where District residents, businesses, and their employees can find
and enroll in a health plan that best meets their needs. Through the website, residents can also learn if they
may qualify for public insurance programs such as Medicaid or are eligible for tax credits toward the purchase
of private health insurance plans. IdeaCrew, Inc. will develop customizations and enhanced functionality for
the DC Health Link website, including improving the consumer health insurance plan selection experience by
redesigning how plan information is displayed; and adding new administrative features to allow HBX staff to
perform functions currently performed by consultants (such as enrolling household members in COBRA
coverage); and improving cost comparison features at renewal for small businesses. IdeaCrew, Inc. will also
provide technical staff to support DC Health Link’s continuing online operations and maintenance for its small
business and individual private health insurance markets.
(D) The selection process, including the number of offerors, the evaluation criteria, and the
evaluation results, including price, technical or quality, and past performance components:
Solicitation DOC705656 IT Support Services was issued as a request for proposal (RFP) through
Ariba’s E-Sourcing Procurement Automated Support System (PASS) on March 25, 2024. The due
date for proposal submissions was May 17, 2024, at 2:00 pm local time. Five (5) responsive proposals
were received before the closing date and time of the solicitation. The proposals were evaluated in
accordance with the following criteria, stated in the RFP: project overview and description,
experience and qualifications, past performance, key personnel, and price. A Technical Evaluation
Panel (TEP) evaluated initial proposals. The Contracting Officer then requested best and final offers
(BAFOs) from each offeror. The TEP evaluated BAFOs. The Contracting Officer reviewed the TEP’s
findings and evaluation reports and evaluated price proposals.
The Contracting Officer recommended awards to two offerors that submitted the two highest overall
rated proposals. IdeaCrew had one of the two highest overall rated proposals. Their proposal was
2
evaluated as meeting or exceeding the RFP’s requirements under the technical evaluation criteria.
Their proposed hourly labor rates were evaluated as fair and reasonable.
(E) A description of any bid protest related to the award of the contract, including whether the
protest was resolved through litigation, withdrawal of the protest by the protestor, or
voluntary corrective action by the District. Include the identity of the protestor, the grounds
alleged in the protest, and any deficiencies identified by the District as a result of the protest:
There were no protests filed.
(F) The background and qualifications of the proposed contractor, including its organization,
financial stability, personnel, and performance on past or current government or private
sector contracts with requirements similar to those of the proposed contract:
IdeaCrew, Inc. is a District of Columbia Certified Business Enterprise (CBE) that was established in
Ward 2 of the District of Columbia in 2002. IdeaCrew is an award-winning State-based Marketplace
(SBM) full IT services company that meets all the requirements stipulated in the RFP.
IdeaCrew, Inc. has a portfolio of clients that include Massachusetts Health Connector, State of
Maine’s CoverMe.gov, Maryland Behavioral Health Services, Pennsylvania Department of Human
Resources, as well as District agencies. HBX received past performance evaluations from three
government references in which work was performed in a similar capacity to HBX’s requirements.
IdeaCrew received a rating of ‘Excellent’ or ‘Good’ from all three past performance references on
every performance element (Quality of Services/Work, Timeliness of Performance, Cost Control,
Business Relations and Cusmoter Service).
IdeaCrew, Inc. has provided satisfactory IT support services to HBX for the past (10) years.
(G) A summary of the subcontracting plan required under section 2346 of the Small, Local, and
Disadvantaged Business Enterprise Development and Assistance Act of 2005, as amended,
D.C. Official Code § 2-218.01 et seq. (“Act”), including a certification that the subcontracting
plan meets the minimum requirements of the Act and the dollar volume of the portion of the
contract to be subcontracted, expressed both in total dollars and as a percentage of the total
contract amount:
As the prime contractor, IdeaCrew, Inc., is a certified business enterprise (CBE) and has attested that
they will perform 100% of the work under the proposed contract DCHBX-2025-C-0001.
(H) Performance standards and the expected outcome of the proposed contract:
The overall outcome of this contract is for IdeaCrew, Inc. to provide information support services in
three broad areas: 1) Ongoing operations and maintenance of HBX IT Systems (“O&M”); 2) Design,
development, and implementation of software customizations and enhancements to the DC Health
Link exchange platform (“C&E”); and 3) Specialized IT staffing services, as needed (“ITS”).
3
(I) The amount and date of any expenditure of funds by the District pursuant to the contract
prior to its submission to the Council for approval:
There were no expenditures of funds by the District pursuant to the contract prior to its submission
for Council approval.
(J) A certification that the proposed contract is within the appropriated budget authority for the
agency for the fiscal year and is consistent with the financial plan and budget adopted in
accordance with D.C. Official Code §§ 47-392.01 and 47-392.02:
The Chief Financial Officer has certified in the enclosed funding certification memorandum that
funding in the amount of $8,500,000.00 is available in the budget authority for the agency for fiscal
year 2025. (Attachment A)
(K) A certification that the contract is legally sufficient, including whether the proposed
contractor has any pending legal claims against the District:
The contract has been reviewed for legal sufficiency and deemed legally sufficient. (Attachment B)
(L) A certification that Citywide Clean Hands database indicates that the proposed contractor is
current with its District taxes. If the Citywide Clean Hands Database indicates that the
proposed contractor is not current with its District taxes, either: (1) a certification that the
contractor has worked out and is current with a payment schedule approved by the District;
or (2) a certification that the contractor will be current with its District taxes after the District
recovers any outstanding debt as provided under D.C. Official Code § 2-353.01(b):
IdeaCrew, Inc. is in compliance with DC taxes per the Clean Hands Report dated July 8, 2024
(Attachment C)
(M) A certification from the proposed contractor that it is current with its federal taxes, or has
worked out and is current with a payment schedule approved by the federal government:
IdeaCrew, Inc. is current with its federal taxes as indicated by the System of Award Management
record results. (Attachment D)
(N) The status of the proposed contractor as a certified local, small, or disadvantaged business
enterprise as defined in the Small, Local, and Disadvantaged Business Enterprise
Development and Assistance Act of 2005, as amended; D.C. Official Code § 2-218.01 et seq.:
IdeaCrew, Inc. is a certified local, small, or disadvantaged business enterprise as defined in the
Small, Local, and Disadvantaged Business Enterprise Development and Assistance Act of 2005.
(O) Other aspects of the proposed contract that the Chief Procurement Officer considers
significant:
None
4
(P) A statement indicating whether the proposed contractor is currently debarred from providing
services or goods to the District or federal government, the dates of the debarment, and the
reasons for debarment:
IdeaCrew, Inc. has no record of debarment or suspension actions on the federal and District
Excluded Parties Lists Systems (EPLS). (Attachment E)
(Q) Any determination and findings issues relating to the contract’s formation, including any
determination and findings made under D.C. Official Code § 2-352.05 (privatization
contracts):
No determinations and findings issues.
(R) Where the contract, and any amendments or modifications, if executed, will be made
available online:
www.ocp.dc.gov
(S) Where the original solicitation, and any amendments or modifications, will be made available
online:
www.ocp.dc.gov and https://contracts.ocp.dc.gov; https://hbx.dc.gov.
5
Ke HK Government of the of Columbia
Hm Office ofthe Chict Financial Officer 1101 4" Streot, SW
HE Office of Tax and Revenue Washington, DC 20024
Date ofNotice: July 8, 2024 Notice Number: 0012015011 e
IDEACREW, INC FEIN: #448656
3904 EDITH CT Case ID: 10712704
ELLICOTT CITY MD 21043-4842
CERTIFICATE
OFCLEANHANDS
As reported in the Clean Hands system, the above referenced individual/entity has no outstanding
liability with the District of Columbia Office of Tax and Revenue or the Department of Employment
Services. As of the date above, the individual/entity has complied with DC Code § 47-2862, therefore
this Certificate of Clean Hands is issued.
TITLE 47. TAXATION, LICENSING, PERMITS, ASSESSMENTS, AND FEES.
CHAPTER 28 GENERAL LICENSE
SUBCHAPTER II. CLEAN HANDS BEFORE RECEIVING A LICENSE OR PERMIT
D.C. CODE § 47-2862 (2006)
§ 47-2862 PROHIBITION AGAINST ISSUANCE OF LICENSE OR PERMIT
a
Authorized By Melinda Jenkins
Branch Chief, Collection and Enforcement Administration
To validate this certificate, please visit MyTax.DC.gov. On the MyTax DC homepage, click the
“Validate a Certificate of Clean Hands” hyperlink under the Clean Hands section.
1101 4th Street SW,Suite W270, Washington, DC 20024/Phone:(202) 724-S048/MyTax.DC.gov
GOVERNMENT OF THE DISTRICT OF COLUMBIA
DC Health Benefit Exchange Authority
Office of the Chief Financial Officer
MEMORANDUM
TO: Kenneth Wallington
Contracting Officer
DC Health Benefit Exchange Authority
THRU: Delicia V. Moore Delicia V. Digitally signed by
Delicia V. Moore
Associate Chief Financial Officer, HSSC
Date: 2024.08.21
Moore 11:21:25 -04'00'
FROM: Marjorie Edmonds
Agency Chief Financial Officer
Marjorie V. Digitally signed by
Marjorie V. Edmonds
DC Health Benefit Exchange Authority Edmonds Date: 2024.08.20
15:43:55 -04'00'
DATE: August 21, 2024
SUBJECT: Certification of Initial IDIQ Contract for the Base Year for IdeaCrew, Inc.
Contract # DCHBX-2025-C-0001
This memorandum certifies that contingent upon approval of the FY 2025 budget the DC Health
Benefit Exchange Authority (HBX) will request $500 in its FY2025 budget to cover potential
costs that may be incurred if a minimum order is achieved for a CBE contract with IdeaCrew,
Inc.
The IdeaCrew contract is established as an Indefinite Delivery/Indefinite Quantity (IDIQ)
contract, and HBX may place orders against this contract by means of individual task orders or
delivery orders. If no orders are placed against this contract, HBX guarantees the minimum
order in the amount of $500. The contract is expected to be funded in an amount not to exceed
$8,500,000.00. This certification supports the IdeaCrew contract during the period from October
1, 2024, to September 30, 2025.
If there are any questions or concern, please contact Marjorie Edmonds at (202) 503-5272.
1225 I Street, N.W., Washington, D.C. 20005 (202) 715-7576 FAX (202)730-1658
HBX
DC Health Benefi
Exchange Authority
LEGAL SUFFICIENCY MEMORANDUM
TO: Kenneth Wallington
Contracting Officer
FROM: Brian K. Flowers
General Counsel
DATE: August 15, 2024
SUBJECT: Legal Sufficiency Review of Contract No. DCHBX-2025-C-0001 with IdeaCrew,
Inc.
The proposed action is to award an Indefinite Delivery Indefinite Quantity (IDIQ) contract with a
minimum amount of $500 and a maximum amount of $8,500,000 (for the base period) for the
provisionof information technology (IT) services, for the period October 1, 2024 to September
30, 2025. The contractor shalll provide information technology support in three broad areas: 1)
Ongoing operations and maintenance of HBX systems (“O&M”); 2) Design, development, and
implementation of software customizations and enhancements to the DC Health Link exchange
platform (“O8&E”); and 3) Specialized IT staff services, as needed (“ITS”),
The contractor, IdeaCrew, Inc., is oneoftwo vendors recommended for award following a
competitive procurement set aside for CBE vendors to award multiple IDIQ contracts. The
contract will have a base period and four 1-year option periods or successive fractions thereof.
IdeaCrew, Inc., is a District of Columbia Certified Business Enterprise (CBE) that was
established in 2002. IdeaCrew is an award-winning State-Based Marketplace (SBM) full IT
services company that met all the requirements set forth in the RFP.
This is to Certify that this Office has reviewed the above-referenced contract and has found it to
be legally sufficient. If you have any questions regarding this certification, please do not hesitate
to contact me at (202)812.8444.
A Digitally signed by
Brian K. grant Flowers
Flowers Date: 2024.08.14
60016-0800"
Brian K. Flowers
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