MURIEL BOWSER
MAYOR
June 20, 2024
The Honorable Phil Mendelson
Chairman
Council of the District of Columbia
John A. Wilson Building
1350 Pennsylvania Avenue, NW, Suite 504
Washington, DC 20004
Dear Chairman Mendelson:
In accordance with section 2 of the Confirmation Act of 1978, effective March 3, 1979 (D.C. Law 2-
142; D.C. Official Code § 1-523.01), and pursuant to section 4 of the Office on Ex-Offender Affairs
and Commission on Re-Entry and Ex-Offender Affairs Establishment Act of 2006, effective March 8,
2007 (D.C. Law 16-243; D.C. Official Code § 24-1303), I am pleased to nominate the following
individual:
Ms. Myra Woods
Euclid Street, NW
Washington, DC 20009
(Ward 1)
for appointment as a public voting member of the Commission on Re-Entry and Returning Citizen
Affairs, filling a vacant seat, for a term to end August 4, 2027.
Enclosed, you will find biographical information detailing the experience of the above-mentioned
nominee, together with a proposed resolution to assist the Council during the confirmation process.
I would appreciate the Council’s earliest consideration of this nomination for confirmation. Please
do not hesitate to contact me, or Steven Walker, Director, Mayor’s Office of Talent and
Appointments, should the Council require additional information.
Sincerely,
Muriel Bowser
Mayor
 ~
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at the request of the Mayor
4
5
6 A PROPOSED RESOLUTION
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8
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10 IN THE COUNCIL OF THE DISTRICT OF COLUMBIA
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15 To confirm the appointment of Myra Woods to the Commission on Re-Entry and Returning
16 Citizen Affairs.
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18 RESOLVED, BY THE COUNCIL OF THE DISTRICT OF COLUMBIA, that this
19 resolution may be cited as the "Commission on Re-Entry and Returning Citizen Affairs Myra
20 Woods Confirmation Resolution of 2024".
21 Sec. 2. The Council of the District of Columbia confirms the appointment of:
22
23 Ms. Myra Woods
24 Euclid Street, NW
25 Washington, DC 20009
26 (Ward 1)
27
28 as a public voting member of the Commission on Re-Entry and Returning Citizen Affairs,
29 established by section 4 of the Office on Ex-Offender Affairs and Commission on Re-Entry and
30 Ex-Offender Establishment Act of 2006, effective March 8, 2007 (D.C. Law 16-243 ; D.C.
31 Official Code§ 24-1303), filling a vacant seat, for a term to end August 4, 2027.
32 Sec. 3. The Council of the District of Columbia shall transmit a copy of this resolution,
33 upon its adoption, to the nominee and to the Office of the Mayor.
34 Sec. 4. This resolution shall take effect immediately.
 Myra Woods
Volunteer in Restorative Justice and Community B \g - September 2017 to Present
Ms. Woods is a leader who has repeatedly delivered newly architected business and
technology-based processes with measurable quality improvements in a variety of client
business environments. She is turning that technology and process transformation
experience into Restorative Justice advocacy, reentry support and mentoring roles.
Her new roles with these local organizations are:
= Reading Partners: Tutor at Anne Beers Elementary School: Academic Years 2017
through 2019. Twice weekly tutoring with Beginning Reader (1 Grade)
= Community and Family Life Services: Mentor
- 2017 and 2018 served as a mentor
supporting a spouse affected by domestic violence and the incarceration of her
children’s parent. Using restorative and trauma informed discussion held meetings
in the home weekly, or bi-weekly as necessary.
= Reunion DC: September 2017 to July 2018. Reentry Support Circle-Keeper
supporting Returning Citizens in their reentry challenges.
* ReThink Justice: Co-Chair of the Pathways to Reentry Committee December 2018 to
Present. Authors advocacy letters to District Council Members supporting expanded
housing opportunities for returning citizens, reform of the Community Supervisory
Services (parole and probation) and local control of the US Parole Commission.
"The National Reentry Network for Returning Citizens - January 2018 to 2020 Board
of Directors, authored eight grant applications, winning seven grant awards,
developed operational processes and operating manual for the Peer2Peer Mentoring
Program. Developed and delivered financial budgeting and credit management
training. Conducts Restorative Justice Circles for returning citizens and halfway
house residents. Serves as a community feedback resource for the District Jails
and Justice Task Force from January 1019 to Present.
= Interfaith Action for Human Rights: Pen Pal for incarcerated individuals. October
2017 to May 2023 when my Pen Pal was released through an IRA petition. I
remain a friend and a mentor. Selected for a Human Rights Hero Award, Oct 22,
2022.
= National Association for the Advancement of Returning Citizens - June 2021 to
present. - Serves as a Board Member, volunteer, grant writer and the weekly
Support Group moderator and content provider. Developed organizational by-laws
and Board of Directors processes. Assist the Community Assisted Reentry Program
clients in goal setting, resume writing and finding life sustaining services and
‘support.
Recent Trai
‘+ 80 Hours of Circle Keeping Training delivered by Reunion DC and the Officeof the
State Superintendent of Education (OSSE)
+ Trauma Awareness (OSSE)
+ Non-Violent Communication DC delivered by the DC Peace Team
www.depeaceteam.com
* Johns Hopkins Course Certificate: COVID-19 Contact Tracing, May 2020
Myra P Woods Page 1 of6
FINANCIAL SERVICES
PROCESS ENGINEERING - Senior Vice President – April 2014 to August 2017
Leading a team to analyze process failures and identify process remediation steps. Enable
intelligent automation, with redesigned processes and data flows for commercial lending,
ITIL to align IT Service Delivery with newly automated processes and increased dependency
on cloud, distributed infrastructure and automation of technology updates.
PNC STRATEGIC INITIATIVES OFFICE – Senior Vice President – March 2012 to
April 2014
Responsible for the definition and delivery of cross-enterprise business transformation.
Current efforts focus on the reengineering of the merger playbook, resulting on the
extensive historical origination and performance data required for Loan Valuation and CCAR
submissions.
RBC BANK – April 2010 to March 2012
Vice President and Head of Professional Shared Services, combining Business Architecture,
Process Excellence, and Program Execution into a single organization, whose goal is to
collaborate with Business and IT to achieve RBC Bank’s target performance metrics, and to
deliver the capabilities that help “RBC Bank always earning the right to be our clients’ first
choice” our strategic vision.
Managed the Separation and Decommissioning of all RBC Retail Banking application systems
and processes and the US Bank’s components of the Enterprise Applications including GL,
HR, AP, EDW, AML, and Legal Matters.
• Led 21 project teams to the successful on-time, on-budget delivery, using RBC’s
Project Management Framework. The teams obtained gate sign-off and provided
weekly status reporting.
• Managed the creating of 25 Transition Services Agreements for ongoing activities
beyond close and convert date.
• Planned the decommissioning of computing, network and data storage resources,
while communicating with data stewards and satisfying business, privacy and
contractual non-compete concerns.
Led Business Architecture levering RBC’s Design Authority and structured approach to the
evaluation of strategic change required for products and platforms. Our purpose was to
partner with IT to ensure optimal use of RBC Bank resources; collaborates in the design of
the future of the business with the relevant owners; and ensures that programs are
executed to deliver our strategic business value.
Led the Process Excellence team (Green and Black Belts) enabling transformation through
Design for Six Sigma, Lean and DMAIC (define, measure, analyze, improve, control)
methodologies. Other tools used are business process modeling and key process metrics to
evaluate process performance and optimize the client experience focusing on client touch
points. Hired and built the team who created $2.1MM in Finance-verified cost-savings in 18
months.
Hired and managed the Program Execution team. Project delivery teams include
Technology, Subject Matter Experts, and Business Owners, all of whom are essential for a
project’s success. The teams are supported and guided by Business Sponsors and
collaborate across stakeholder organizations to deliver improved products and services to
Myra P Woods Page 2 of 6
RBC Bank’s clients. We employ RBC’s Project Delivery Framework and industry-defined
development lifecycle tools to manage project execution.
Until the PNC transaction was approved the portfolio of projects under Ms Woods’ leadership
were:
• Run the Bank
• Regulatory and Compliance
• Legacy Client First – Close out of the $49MM portfolio, disposition
• Separation and Decommission – currently being initiated.
Used RBC procurement processes to create a network of eight local service providers,
negotiating Master Services Agreements and Terms Sheets providing RBC Bank with
sourcing flexibility and access to talent on a just-in-time basis.
SUNGARD CONSULTING SERVICES – June 2009 to April 2010
Program Manager building out an Automated Customer Account Transfer (ACATS) Solution,
levering SunGard’s Phase 3 processing platform and a newly acquired BPM Solution, Infinity
Processing Platform. Targeted benefits include back office headcount reductions of 26 to 40
percent, improved exception management, accelerated cycle times, and improved
transaction quality.
Responsible for the Brokerage and Clearance practice development, creating Level 3 process
definitions for Derivatives Clearing, focusing on Middle and Back Office processes and the
required information management and controls. This group is tightly linked to the
Regulatory and Risk Practices who provide the product perspective and the required
implications for SOX and Basel compliance.
BEARINGPOINT, INC – October 2000 to May 2009
As a Senior Manager at BearingPoint, I was responsible for partnering with clients to
transform delivery capabilities by re-architecting business processes and their supporting
technologies. I typically manage complex, global projects resulting improved cycle times
and process performance for service delivery and back-office processes. My focus is driving
change through Process Architecture levering Six Sigma tools as well as sound SDLC project
methodologies.
Senior Manager, Capital Markets Practice
Managed engagement teams responsible for the delivery of transformational technology and
process design projects. Focus areas have been Corporate and Institutional client service,
back office quality improvements, CRM, and finance. Clients include JPMorgan Chase, Bank
of America, Goldman Sachs, Morgan Stanley, and Citigroup.
Projects include:
Program Management Office for an enterprise-wide Basel II data warehouse, where I
instituted deliverables management, scope control, status tracking and requirements
traceability. Processes were defined for requirements articulation establishing ownership
through the project life cycle. I also instituted disciplines to manage test environment
replication improving deliverables traceability and securing sign-off from Risk, Business
and Finance.
- Created an Automated Cross Ledger Settlement Solution where I managed the cross
functional project team from requirements to post-implementation support. The
resulting capability reduced financial risk and support growing merger-related intra-
company settlement activity.
- Developed and sustained a five year initiative which annually-delivered training and
program management for a Global Six Sigma process re-engineering and quality
Myra P Woods Page 3 of 6
 improvement program. This engagement includes the selection of 10 to 20 projects for
each of 4 global locations; practitioner training and coaching; and results tracking.
- Led the business team which designed and delivered Automated Client Service Delivery
levering the Siebel Support modules and custom integration with Treasury Products.
Functions addressed in Treasury Services were client service, error resolution and
adjustments, and new account opening. The processes were CTI integration, design of
client authentication, transaction and customer system integration, and the development
of SLA’s with business partners in operations. Project disciplines were Six Sigma and
CMM Level 3 quality standards.
- Managing the design, build, test and implement phases of a global process and
technology improvement initiative in Client Service in Treasury and Securities Services.
This Six Sigma initiative used CRM technology to integrate client, product, and account
information to re-tool the global client service function. Results include improvement in
service metrics, the creation of predictable and consistent results in service delivery, and
the development of information leading to the identification of the root causes of
problems in product and delivery systems.
- Development and delivery of Process Architecture Training for BearingPoint consultants
in Financial Services crossing business and technology delivery teams.
Senior Manager, Client Services Group
I led the creation and execution of performance management and training processes for a
newly created organization of 300+ consulting professionals in Financial Services. I was
responsible for the hands-on management of 50 consultants and managed:
- Utilization and engagement staffing
- Mentoring and career tracking programs
- Performance management processes, including skills tracking, experience tracking,
monitoring and feedback tools and salary administration approach
- Initiatives to create communication and inter-generation collaboration
BANK OF AMERICA – October 1984 to October 2000
Senior Vice President, Government Card Services, Washington DC
Leader of the Washington-based team for Bank of America winning the right to sell and
deliver Procurement, Travel and Fleet card to Federal Agencies.
Managed the P&L for Government Card Services responsible for sales, account
management, and training support, and delivery of contracted reporting capability for
forty-three government agencies.
- Defined Purchase, Travel and Fleet Commercial Credit Card Products while pioneering a
new line of business for the bank.
- Deployed a web-based B2B payments and accounts payable management system that
generates 2.5 million transactions monthly representing $500,000,000 in commercial card
spending, used by over 10,000 program managers. This process re-design provided travel
and purchase card managers with information and controls around spending tied to
government appropriations.
- Designed sales and response processes that enabled her team to win a majority of
corporate card business competing against Citibank, American Express and U.S. Bank
Corp, Mellon and First of Chicago representing the largest single government contract
ever awarded to Bank of America.
- Established the D.C. office for agency business. Hired 60 people including marketing,
account management staff, trainer, and contract managers.
- Planned deployment of 1.5 million cards worldwide.
Myra P Woods Page 4 of 6
- Served as the primary client facing organization for Federal Agency’s management of
accounts payable for supplies procurement through purchasing cards and travel expense
management through an integrated travel program.
- Clients included DoD (Travel), Agriculture (Procurement), DoT (Procurement),
Department of the Interior (Travel and Procurement).
Commercial Card Portfolio Manager – Charlotte, North Carolina
- Established a team of account managers for a blue-chip portfolio of commercial card
relationships. Assisted all clients in defining product and information and process
integration requirements.
- Managed the rollout of business-to-business procurement programs and increased
purchasing 158%, added 10 large accounts each month.
- Implemented innovative programs to re-engineer accounts payable and purchasing
functions for State governments and Fortune 500 customers like Dow Chemical, SAIC and
the States of Florida and Georgia.
- Led start-up efforts the use of EDI for Florida’s spending controls and accounting
processes.
- Clients included States of Maryland, Georgia, and Florida; Dow Chemical, and SAIC.
Transaction Services Electronic Strategy – Charlotte. North Carolina
- Developed business vision for bank-wide electronic payments products.
- Redefined the role of a $300 million business unit from a utility to a customer focused
provider of services and information for all other business units
- Developed transformation plan to migrate check to electronic payments and developed
transition plans for legacy payments systems including ACH and wire.
Senior Project Manager – Charlotte, North Carolina
- Developed the target environment and implementation plans for the integration of
multiple large value payments, positioning NationsBank to compete more effectively in
the global payments and trade markets.
- Specific business units supported were Foreign Exchange activity in London, large value
CHIPS payments in New York with a 90% straight-through rate.
- Managed a $6 million project budget and 40 project professionals who addressed
company-wide transition efforts and all wire transfer projects.
Vice President, Manager of International Funds Transfer - Charlotte, North
Carolina
- Responsible for execution of payment instructions received from internal customers and
international correspondent banks.
- Redesigned operational processes, developed quality measures and standards,
developed performance-oriented training, and provided leadership for the transition to a
more customer-focused business approach.
Vice President, Project Manager – Charlotte, North Carolina
- Developed best practices platform for domestic and international payment processing
across the enterprise, re-engineering twenty-three separate systems in order to exploit
the enterprise platform, reducing redundancies, unit cost and support resources.
Myra P Woods Page 5 of 6
First National Bank of South Carolina (now Wachovia) - December 1981 to October
1984
Columbia, SC
Electronic Banking Manager
- Implemented the RELAY shared ATM Network in NC, SC, VA and GA, beginning with the
business case through system design and operational readiness.
- Installed on-line systems statewide. Delivered system design, location selection,
construction, debit and ATM card issuance, marketing and training.
Trainer
- Developed and delivered sales training and customer service training to tellers and
customer ser