MURIEL BOWSER
MAYOR
April 10, 2024
The Honorable Phil Mendelson
Chairman
Council of the District of Columbia
John A. Wilson Building
1350 Pennsylvania Avenue, NW, Suite 504
Washington, DC 20004
Dear Chairman Mendelson:
In accordance with section 2(a) of the Confirmation Act of 1978, effective March 3, 1979 (D.C. Law
2-142; D.C. Official Code § 1-523.02(a)), and pursuant to section 3(a) of the Department of
Transportation Establishment Act of 2002, effective May 21, 2002 (D.C. Law 14-137; D.C. Official
Code § 50-921.02), I am pleased to nominate the following individual:
Ms. Sharon Kershbaum
MacArthur Boulevard, NW
Washington, DC 20016
(Ward 3)
for appointment as Director of the District Department of Transportation, to serve at the pleasure of the
Mayor.
Enclosed, you will find biographical information detailing the experience of the above-mentioned
nominee, together with a proposed resolution to assist the Council during the confirmation process.
I would appreciate the Council’s earliest consideration of this nomination for confirmation. Please
do not hesitate to contact me, or Steven Walker, Director, Mayor’s Office of Talent and
Appointments, should the Council require additional information.
Sincerely,
Muriel Bowser
Mayor
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~ hairman Phil Mendelson
at the request of the Mayor .
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6 A PROPOSED RESOLUTION
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10 IN THE COUNCIL OF THE DISTRICT OF COLUMBIA
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15 To confirm the appointment of Sharon Kershbaum as Director of the District Department of
16 Transportation.
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18 RESOLVED, BY THE COUNCIL OF THE DISTRICT OF COLUMBIA, that this
19 resolution may be cited as the "Director of the District Department of Transportation Sharon
20 Kershbaum Confirmation Resolution of 2024".
21 Sec. 2. The Council of the District of Columbia confirms the appointment of:
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23 Ms. Sharon Kershbaum
24 MacArthur Boulevard, NW
25 Washington, DC 20016
26 (Ward 3)
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28 as Director of the District Department of Transportation, established by section 2 of the
29 Department of Transportation Establishment Act of 2002, effective May 21, 2002 (D.C. Official
30 Code§ 50-921.01), to serve at the pleasure of the Mayor.
31 Sec. 3. The Council of the District of Columbia shall transmit a copy of this resolution,
32 upon its adoption, to the nominee and to the Office of the Mayor.
33 Sec. 4. This resolution shall take effect immediately.
 SHARON KERSHBAUM
EXPERIENC!
GOVERNMENT OF THE DISTRICT OF COLUMBIA
Interim Director, District Department of Transportation October 2023 — Present
Deputy Director October 2021 — October 2023
Washington DC
Provide executive leadership and strategic direction for diversified transportation agency that includes building and
‘maintaining transportation infrastructure, public space permitting, bus and streetcar transit operations,
micromobility policy and oversight, urban forestry, and traffic engineering and safety. Direct a staff ofover 1,200
employeesandan operating and capital budget over $1B.
Accomplishments:
+ Led realignmentof Agency to improve strategic focus on agency priorities, establish career paths to enhance
retention and right-size executive team portfolios.
+ Established cross-functional team to prioritize and strategically address roadway safety efforts.
+ Launched employee engagement effort to combat organizational silos and collaboration concerns.
GOVERNMENT OF THE DISTRICT OF COLUMBIA
Chief Operating Officer, Department of Human Services ‘March 2015 ~ August 2021
‘Washington DC
Led internal operation functions for the agency including human resources, information technology, office and
shelter space design and management, performance management, budget, procurement, compliance and risk
‘management, customer call center, and emergency preparedness. Directed a staff ofover 150 and a $582M annual
operating budget.
Accomplishments:
Supported rapid expansionofagency infrastructure and services, including a 53%increase in operating budget
allocation within four years
+ Introduced annual employee viewpoint survey and launched initiatives to address feedback including an
employee recognition and awards program, a DHS new employee orientation, employee engagement efforts
and a leadership development program.
+ Led fraud mitigation effort including establishing insider threat detection capabilities, securing grant funds and
Iaunching public benefit fraud awareness campaign, improving intemal controls and increasing capacity of
fraud investigation team.
+ Introduced a numberofstreamlined administrative processes, security improvements, a mass notification
system, and administrative data and tools for agency leadership.
DEPARTMENT OF THE TREASURY December 2012 — March 2015
Deputy Assistant Secretary, Management and Budget
Office of the Assistant Secretary for Management, Washington DC
Led strategic planning, budget formulation and performance management for the DepartmentofTreasury. Direct,
process improvement services across the agency as well as a Treasury Lean Six Sigma certification program.
Accomplishments:
Served as interim Assistant Secretary for Management
Enhanced and coordinated quarterly performance reviews for Treasury’s bureaus and policy offices.
Established and co-chaired IT Investment Review Board for Treasury headquarters offices.
Initiated customer service campaign for internal support functions, including annual surveys.
Developed and implemented new format for strategic plan development and monitoring for all Treasury
components that was highlighted as oneof the best in government by the Office of Management and Budget.
• Redesigned budget formulation process for Treasury headquarters to uncover opportunities for savings and
collaboration.
Director, Departmental Offices (HQ) Operations December 2010 – December 2012
Office of the Assistant Secretary for Management, Washington DC
Directed Treasury headquarter operations, including five divisions: Real Estate and Facilities Management, Office
of Environment, Health and Safety, Conference and Event Management, Office of the Curator, and Printing and
Graphics Division. Provided oversight and guidance on all operational matters in Departmental Offices, provided
vision and direction to team of over 100 employees, developed and oversaw $15 million operating and capital
budget, conceived of and implemented efforts to improve service delivery and reduce costs.
Accomplishments:
• Restructured commercial parking contracts to reduce costs by $200,000 annually and improve customer
service.
• Directed the creation of a scanning center as part of Treasury’s print shop, including cross-training staff,
mapping process flows, aligning activities with the Office of Records Management, securing a repository for
storing completed projects, developing a cost methodology and marketing the service to potential customers.
• Served as Treasury’s interim Director of the Office of Minority and Women Inclusion. Led the Director
search and selection process, facilitated key decisions regarding reporting structure and organizational design,
responded to inquiries from the Hill and advocacy groups, updated the Dodd-Frank Implementation Steering
Committee on rollout status.
Program Manager, detailed to Consumer Financial Protection Bureau July 2010-November 2010
Led all real estate and procurement matters for new Bureau.
Accomplishments:
• Secured office space and coordinated move of all employees within four months of Bureau establishment.
• Designed Bureau’s real estate and procurement organizations and hired staff.
GOVERNMENT OF THE DISTRICT OF COLUMBIA
Deputy Chief Procurement Officer and Assistant Director for Performance Management, May 2008 – July 2010
Office of Contracting and Procurement, Washington DC
Oversaw ten-person staff responsible for District-wide contract administration, environmentally preferred
purchasing, customer service, procurement data analysis and reporting, the procurement information technology
system as well as the District’s purchase card program. Served as the District’s Acting Chief Procurement Officer
(CPO) with complete delegated authority when the CPO was unavailable.
Accomplishments:
• Designed and oversaw the implementation of the Procurement Transformation Initiative – a three-year
strategic plan to improve all elements of the District’s procurement system.
• Oversaw the design and implementation of two modules of the District’s automated procurement system
(ARIBA Sourcing and Contract Compliance) to improve award cycle times, increase competition and reduce
paper-intensive administrative tasks.
• Led the closure of all findings and recommendations from a 2007 GAO Audit (“District of Columbia:
Procurement System Needs Major Reform”).
• Overhauled the District’s purchase card program reconciliation and payment process.
Program Manager, Office of the City Administrator April 2007-April 2008
Developed “CapStat” accountability sessions for the Mayor and City Administrator: worked with agency
leadership to extract data related to high profile issues, analyzed data, researched best practices and prepared
presentations synthesizing the information in order to facilitate effective policy decision-making. Led budget-
related special projects.
Accomplishments
• Redesigned the District’s $6 billion budget formulation and approval process.
• Developed methodology for establishing, monitoring and reporting agency budgets, performance goals and
results.
• Initiated the District’s Fleet Reduction project, which led to a reduction of over 300 vehicles (8 percent of the
total fleet size), and the implementation of “Fleet Share” an on-line motor pool reservation system.
FANNIE MAE
Director and Chief of Staff, Community Lending Division November 2004-April 2007
Washington DC
Responsible for financial and performance management, including revenue forecasting, budget development and
monitoring. Managed division’s operational functions including staffing, communication, technology, facilities and
procurement. Directed division’s operational risk and compliance activities, including the development of business
process flows and remediation of control deficiencies in accordance with Sarbanes-Oxley requirements.
Accomplishments:
• Developed and implemented strategic plan for company’s construction lending division with $690 million
portfolio.
• Simultaneously managed audits and remediation plans for company’s two oversight entities (HUD and
OFHEO), internal audit department and Sarbanes-Oxley Section 404 compliance.
• Oversaw the reorganization of the Community Lending Division, including revenue analysis, strategy
development, internal and external communications, and modifying position descriptions and organizational
charts.
• Led the market research, design and implementation of new contact management and legal fee tracking
systems for the Division.
THE CITY OF PHILADELPHIA, OFFICE OF BUDGET AND PROGRAM EVALUATION
Deputy Budget Director and Director of Special Projects February 2000-May 2004
Philadelphia, PA
Ensured all City department leaders remained accountable for delivering municipal services and managing their
operating budgets. Worked with department leadership to develop, track and assess key initiatives and
performance measures. Highlighted performance fluctuations to department managers and, when necessary,
worked with them to resolve operational and resource issues. Wrote, edited and produced the City’s Five-Year
Financial Plan, which presents City-wide and department-specific strategic initiatives and their budgetary and
service impact.
Accomplishments
 Asked to serve as Director of Special Projects and oversee the implementation of $178 million in efficiency
initiatives that cut across multiple City departments. Reported directly to a cabinet-level steering committee
regarding progress on these key projects.
 Co-led Philadelphia’s fleet reduction initiative, which resulted in the elimination of 330 vehicles from the
City’s fleet (saving $1.8 M annually) and the introduction of the nation’s first-ever municipal car sharing
program.
FANNIE MAE
Senior Business Analyst, Single Family Mortgage Business August 1998-February 2000
Philadelphia, PA
Analyzed market data and delivery performance to determine potential opportunities. Performed analysis of
housing markets in large cities to determine community development needs.
Accomplishments
• Assessed account management process within five regional offices, recommended infrastructure changes to
senior management, designed and implemented approved changes which increased efficiency, customer
service, and revenues.
• Created and implemented a business development strategy for small and mid-sized community banks and
Credit Unions, to help promote homeownership in low and moderate income communities.
OPERATION UNDERSTANDING
Executive Director July 1994-July 1996
Philadelphia, PA
Responsible for the management, marketing, and fundraising for a cross-cultural leadership development program
for Jewish and African-American high school students. Coordinated international and domestic summer travel and
year-round activities for program participants, organized citywide conferences, managed six standing committees
and over 100 volunteers. Worked with local, national, and international media to promote organization, developed
semi-annual newsletter, and originated partnerships with community leaders and Philadelphia school teachers.
Raised and maintained annual budget through grant requests, gala events, and various fund-raising activities.
Accomplishments
• Doubled the number of participants by conceiving of and implementing a domestic program in addition to the
established international program.
• Spearheaded the first strategic planning process for the organization.
• Received the City of Philadelphia’s Commission on Human Relations “Professional in Human Relations”
Award (1995) in recognition of my accomplishments.
• The organization was recognized with the local NAACP chapter’s “One World” award (1996) for its impact on
the Philadelphia community.
SALOMON BROTHERS INC
Training Specialist, Human Resources Department July 1992-June 1994
New York, NY
Developed and implemented organizational development initiatives including: assessing the performance appraisal
process firm-wide, creating training curriculums, redesigning support functions and establishing competency-based
selection process for various departments. Conducted focus groups, designed surveys, analyzed data and presented
possible solutions to internal clients.
EDUCATION:
THE WHARTON SCHOOL, UNIVERSITY OF PENNSYLVANIA
Philadelphia, PA May 1998
Master of Business Administration, Concentration in Real Estate and Public Policy
UNIVERSITY OF PENNSYLVANIA
Philadelphia, PA May 1992
Bachelor of Arts Degree, Major in International Affairs, Minor in Women’s Studies
Cum Laude with Distinction in Major, Dean’s List
AWARDS:
Selected as National Academy of Public Administration Fellow, 2016
Selected as Eisenhower Exchange Fellow to New Zealand, 2003
Recipient of Wharton School’s Gruss Public Management Fellowship, 1998
Recipient of Wharton School’s Dean’s Award of Excellence for Service to the Community, 1997
Recipient of Philadelphia Commission on Human Relations “1995 Professional in Human Relations”
Award
 Executive Office of the Mayor – Mayor’s Office of Talent and Appointments
John A. Wilson Building | 1350 Pennsylvania Avenue, Suite 600 | Washington, DC 20004
Sharon Kershbaum
Ms. Sharon Kershbaum is currently the Interim Director of the DC
Department of Transportation (DDOT). Prior to DDOT, she worked as
the Chief Operating Officer of the DC Department of Human Services.
Sharon previously served at the US Department of Treasury as the
Deputy Assistant Secretary for Management and Budget. Ms.
Kershbaum’s previous local government experience includes serving as
a “CapStat” Program Manager in the City Administrator’s Office and
the Deputy Chief Procurement Officer for the Government of the
District of Columbia, as well as the Deputy Budget Director for the City
of Philadelphia. Ms. Kershbaum worked at Fannie Mae as Chief of Staff and Director in its
Community Lending Division and served as Executive Director of Operation Understanding, a
youth leadership development program with a mission to foster harmony and understanding
between the African-American and Jewish communities in Philadelphia. Sharon has served as a
Fellow with the National Academy of Public Administration since 2016.
A Ward 3 resident, Ms Kershbaum received her Bachelor of Arts and Master of Business
Administration from the University of Pennsylvania.
 GOVERNMENT OF THE DISTRICT OF COLUMBIA
Executive Office of Mayor Muriel Bowser
Office of the General Counsel to the Mayor
To: Tomas Talamante, Steve Walker
From: Betsy Cavendish
Date: March 18, 2024
Subject: Legal sufficiency review of Resolution nominating Sharon Kershbaum as
Director of the District Department of Transportation
This is to Certify that this office has reviewed the above-referenced resolution and
found it to be legally unobjectionable. If you have any questions in this regard, please do not
hesitate to call Erika Satterlee, Deputy General Counsel, Executive Office of the Mayor, at 202-
724-1303, or me at 202-724-7681.
______________________________
Elizabeth A. (Betsy) Cavendish
______________________________________________________________________________
The John A. Wilson Building • 1350 Pennsylvania Avenue, NW • Suite 300 • Washington, D.C. 20004 • Office (202) 724-7681