MURIEL BOWSER
MAYOR
September 18, 2023
Honorable Phil Mendelson
Chairman
Councilof the District of Columbia
John A. Wilson Building
1350 Pennsylvania Avenue, NW, Suite 504
Washington, DC 20004
Dear Chairman Mendelson:
Pursuant to section 451 of the District of Columbia Home Rule Act (D.C. Official Code § 1-
204.51) and section 202of the Procurement Practices Reform Actof 2010 (D.C. Official Code §
2-352.02), enclosed for consideration and approval by the Council of the District of Columbia is
proposed Modification No. M0025 to Contract No. CW68847 with Constituent Services
Worldwide Public Benefit Corporation in the not-to-exceed amount of $2,543,907. The period of
performance is from October 1, 2023, through September 30, 2024.
Under the proposed modification, Constituent Services Worldwide Public Benefit Corporation
shall continue to provide education and occupational training services for participants in the
District’s Temporary Assistance for Needy Families program.
My administration is available to discuss any questions you may have regarding the proposed
contract modification. In order to facilitate a response to any questions you may have, please have
yourstaff contact Mare Scott, Chief Operating Officer, Office of Contracting and Procurement, at
(202) 724-8759.
look forward to the Council’s favorable considerationofthis contract modification.
Sincerely,
Murkel Bor
 GOVERNMENT OF THE DISTRICT OF COLUMBIA
Office of Contracting and Procurement
Pursuant to section 202(c) of the Procurement Practices Reform Act of 2010, as amended, D.C.
Official Code § 2-352.02(c), the following contract summary is provided:
COUNCIL CONTRACT SUMMARY
(Sole Source)
(A) Human Care Agreement (HCA) No. CW68847
Proposed Provider: Constituent Services Worldwide Public Benefit
Corporation
HCA Amount: Not-to-Exceed (NTE) $2,543,907
Unit and Method of Compensation: Firm fixed price based on the Point-in-Time (PIT)
number of customers referred to as base
compensation, an incentive fee based on the
contractor’s ability to meet or exceed the
performance standards outlined in the 27 DCMR
1610, and a cost reimbursable compensation based
upon the amount of allowable incentives, stipends,
and discrete work-related expenses.
Term of HCA: October 1, 2023, through September 30, 2024
(Sole Source Extension Period)
Type of Contract: HCA under which task orders (contracts) are to be
issued for District requirements.
Source Selection Method: Sole Source Extension of an HCA awarded
pursuant to a Request for Qualification (RFQ)
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(B) Identifying the number of the underlying contract, including the identifiers assigned to the
underlying contract by the Council for the base period and any subsequent option periods:
Base Period Amount: $887,509.41 NTE
Deemed Approved by Council
Option Period One Amount: $2,466,013 NTE
Deemed Approved by Council (A23-0136)
Option Period Two Amount: $2,503,917 NTE
Deemed Approved by Council (CA23-0674)
Option Period Three Amount: $2,236,444.89 NTE
Deemed Approved by Council (CA24-0271)
Option Period Four Amount: $2,543,907 NTE
Deemed Approved by Council (CA24-0636)
Contract Extension Amount: NTE $2,543,907
Explanation of difference from base period (if applicable):
The increase from the base period reflects changes in the regulated rates. In addition, the base
period of performance was a five-month term, and the sole source extension period is a full 12-
month term.
(C) The goods or services to be provided, the methods of delivering goods or services, and
any significant program changes reflected in the proposed contract:
The HCA related to the Temporary Assistance for Needy Families (TANF) Education and
Occupational Training (EOT) services encompasses five service providers tasked with assisting
TANF recipients with enhancing their education and occupational skill levels.
TANF EOT services include, providing education and occupational training work readiness soft
skills enhancement for non-exempt customers in the TANF program. The primary goal of the EOT
providers is to assist customers in enhancing their education and occupational skill levels so that
they are prepared to seek and retain unsubsidized employment.
(D) The date on which a competitive procurement for these good or services was last
conducted, the date of the resulting award, and a detailed explanation of why a
competitive procurement is not feasible:
On May 18, 2017, a RFQ was issued to qualify providers seeking TANF EOT services on behalf of
the Department of Human Services (DHS). The submissions were evaluated in accordance with the
RFQ requirements by the technical evaluation panel. The closing date for submission was July 17,
2017. There were 22 offerors who submitted proposals in response to solicitation DOC315438; 14
were deemed qualified and eight were deemed not qualified. Three providers were awarded an
HCA for TANF EOT services on October 1, 2018, and two additional HCAs were awarded on
May 1, 2019.
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 On May 1, 2019, HCA CW68847 was awarded to Constituent Services Worldwide Public Benefit
Corporation in the amount of $887,509.41. The period of performance included a five-month base
with four option periods.
A competitive procurement was not feasible due to the multiple impacts of the COVID-19
pandemic on DHS’ operations. In its efforts to respond to the COVID-19 public emergency, the
agency shifted its priorities and resources from normal operations to meeting the immediate
emergency needs and not the phase out and updating of the current TANF EOT program. Due to
the magnitude and complexity of the requirement, and the need to re-scope the DHS’ TANF EOT
program; to include the development of new requirements, soliciting, evaluating, and award, it will
take approximately six to 12 months to complete. The Office of Contracting and Procurement
(OCP) on behalf of the DHS anticipates issuing a solicitation in FY24. It is in the best interest of
the District to ensure that a delay or gap in services does not occur in the performance of the TANF
EOT program by proceeding with the proposed sole source contract extension until the long-term
HCA is procured.
(E) A description of any bid protest related to the award of the contract, including whether the
protest was resolved through litigation, withdrawal of the protest by the protestor, or
voluntary corrective action by the District. Include the identity of the protestor, the grounds
alleged in the protest, and any deficiencies identified by the District as a result of the
protest:
No protests were received.
(F) The background and qualifications of the proposed contractor, including its
organization, financial stability, personnel, and performance on past or current
government or private sector contracts with requirements similar to those of the
proposed contract:
Constituent Services Worldwide Public Benefit Corporation has the background, necessary
qualifications, and adequate financial resources to perform the contract or the ability to obtain those
resources. The evidence is provided from the contractor’s financial history as reported by Dun and
Bradstreet Business Report; completed on July 27, 2023. The provider has provided the same or
similar services for the District and other local government agencies and received positive
performance ratings. This evidence is provided in their past performance evaluation dated, April 1,
2023. The provider of these services and its performance has been consistent, in conformance, and
satisfactory.
(G) A summary of the subcontracting plan required under section 2346 of the Small, Local, and
Disadvantaged Business Enterprise Development and Assistance Act of 2005, as amended,
D.C. Official Code § 2-218.01 et seq. (“Act”), including a certification that the subcontracting
plan meets the minimum requirements of the Act and the dollar volume of the portion of the
contract to be subcontracted, expressed both in total dollars and as a percentage of the total
contract amount:
A subcontracting plan waiver, waiving the 35% subcontracting requirement, for the sole source
extension was approved by the Department of Small and Local Business Development (DSLBD).
3
(H) Performance standards and the expected outcome of the proposed contract:
The District expects the provider to continue services related to TANF EOT services for non-
exempt adult TANF customers to assist them in enhancing their education and occupational skill
level so they are prepared to seek and retain unsubsidized employment. As a result, the participants
will be prepared to seek and retain unsubsidized employment.
(I) The amount and date of any expenditure of funds by the District pursuant to the contract
prior to its submission to the Council for approval:
None.
(J) A certification that the proposed contract is within the appropriated budget authority for the
agency for the fiscal year and is consistent with the financial plan and budget adopted in
accordance with D.C. Official Code §§ 47-392.01 and 47-392.02:
Per the funding certification, the Associate Chief Financial Officer certified the availability of
funds.
(K) A certification that the contract is legally sufficient, including whether the proposed
contractor has any pending legal claims against the District:
The proposed sole source extension modification has been reviewed for legal sufficiency by the
Office of the Attorney General and has been determined to be legally sufficient. The proposed
provider does not have any currently pending legal claims against the District.
(L) A certification that Citywide Clean Hands database indicates that the proposed contractor is
current with its District taxes. If the Citywide Clean Hands Database indicates that the
proposed contractor is not current with its District taxes, either: (1) a certification that the
contractor has worked out and is current with a payment schedule approved by the District;
or (2) a certification that the contractor will be current with its District taxes after the
District recovers any outstanding debt as provided under D.C. Official Code § 2-353.01(b):
The Citywide Clean Hands database indicates that the proposed contractor is current with its
District taxes, as of July 25, 2023.
(M) A certification from the proposed contractor that it is current with its federal taxes, or has
worked out and is current with a payment schedule approved by the federal government:
The information contained in the Bidder Offeror certification form, dated June 29, 2023, certifies
that Constituent Services Worldwide Public Benefit Corporation is current with its federal taxes.
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(N) The status of the proposed contractor as a certified local, small, or disadvantaged business
enterprise as defined in the Small, Local, and Disadvantaged Business Enterprise
Development and Assistance Act of 2005, as amended; D.C. Official Code § 2-218.01 et
seq.:
Constituent Services Worldwide Public Benefit Corporation is a certified local, small,
disadvantaged business enterprise and is located in a development enterprise zone.
(O) Other aspects of the proposed contract that the Chief Procurement Officer
considers significant:
None
(P) A statement indicating whether the proposed contractor is currently debarred from
providing services or goods to the District or federal government, the dates of the debarment,
and the reasons for debarment:
The District has no information indicating that Constituent Services Worldwide Public Benefit
Corporation is not debarred, suspended, or involved in any activity that would disqualify it from
consideration for the award due to lack of integrity and business ethics as indicated by the search
results of the District’s excluded parties system, completed on July 25, 2023 and the federal
excluded parties system, completed on July 25, 2023.
(Q) Any determination and findings issues relating to the contract’s formation, including
any determination and findings made under D.C. Official Code § 2-352.05 (privatization
contracts):
The determination and findings for sole source extension dated, August 25, 2023.
The determination and findings for contractor responsibility dated, July 31, 2023.
The determination and findings for price reasonableness dated, July 31, 2023.
The determination and findings for use of a cost reimbursable line items dated, July 31, 2023.
The determination and findings for use of the human care agreement dated, April 13, 2017
(R) Where the contract, and any amendments or modifications, if executed, will be
made available online:
The contract is available on the Office of Contracting and Procurement website, www.ocp.dc.gov.
(S) Where the original solicitation, and any amendments or modifications, will be made available
online:
The solicitation and its amendments are available on the Office of Contracting and Procurement
website, www.ocp.dc.gov.
5
* Government ofthe District ofColumbia
*
*
MEE Office oftheChief Financial Officer 1101 4% Street, SW
Hmmm Office ofTax and Revenue ‘Washington, DC 20024
Date ofNotice: July 25, 2023 Notice Number: 10009827838 =
CONSTITUENT SERVICES WORLDWIDE PUBLIC BENEFIT FEIN: *#.443425
201 MASSACHUSETTSAVENE STEBI Case ID: 1579555
WASHINGTON DC 20002-4989
CERTIFICATE
OFCLEANHANDS
As reported in the Clean Hands system, the above referenced individual/entity has no outstanding
liability with the District of Columbia Office of Tax and Revenue or the Department ofEmployment
Services. Asofthe date above, the individual/entity has complied with DC Code § 47-2862, therefore
this Certificate of Clean Hands is issued.
TITLE 47. TAXATION, LICENSING, PERMITS, ASSESSMENTS, AND FEES
CHAPTER 28 GENERAL LICENSE
SUBCHAPTER II. CLEAN HANDS BEFORE RECEIVING A LICENSE OR PERMIT
D.C. CODE § 47-2862 (2006)
§ 47-2862 PROHIBITION AGAINST ISSUANCE OF LICENSE OR PERMIT
Authorized By Melinda Jenkins
Branch Chief, Collection and Enforcement Administration
To validate this certificate, please visit MyTax.DC.gov. On the MyTax DC homepage, click the
“Validate a Certificate ofClean Hands” hyperlink under the Clean Hands section.
1101 4th Street SW, Suite W270, Washington, DC 20024/Phone:(202)724-S045/MyTax.DC.gov
 GOVERNMENT OF THE DISTRICT OF COLUMBIA
DEPARTMENT OF HUMAN SERVICES
Office of the Agency Fiscal Officer
MEMORANDUM
TO: Nancy Hapeman
Interim Chief Procurement Officer
Office of Contracting and Procurement
THRU: Delicia V. Moore
Associate Chief Financial Officer
Human Support Services Cluster
FROM: Hayden Bernard
Agency Fiscal Officer
Department of Human Services
DATE August 3, 2024
SUBJECT: Certification of Funding Availability for Constituent Services Worldwide Public Benefit
Corporation– Contract No. CW68847
The Office of the Chief Financial Officer hereby certifies that the sum of $2,543,907 is included in the District’s
Local Budget and Financial Plan for Fiscal Year 2024 to fund the costs associated with the Department of Human
Services contract with Constituent Services Worldwide Public Benefit Corporation contract for Education and
Occupational Training Services. This certification supports the Constituent Services Worldwide contract during
the period from October 01, 2023, through September 30, 2024. The fund allocation is as follows:
Vendor: Constituent Services Worldwide Public Benefit Corporation Contract #: CW68847
Fiscal Year 2024 Funding: October 01, 2023- September 30, 2024
Agency Fund Program Account Grant/Ph Amount
JA0 4020002 Economic Security Administration 714100C AFTF40/24 $2,543,907
FY 2024 Contract Total: $2,543,907
Upon approval of the District’s Local Budget and Financial Plan by the Council and the Mayor and completion of
the thirty-day Congressional layover, funds will be sufficient to pay for fees and costs associated with the contract.
There is no fiscal impact associated with the contract.
Should you have any questions, please contact me at (202) 671- 4240.
______________________________________________________________________________
64 New York Avenue, N.E., 4th Floor, Washington, DC 20002 (202) 671-4200 Fax (202) 671-4203
 GOVERNMENT OF THE DISTRICT OF COLUMBIA
Office of the Attorney General
ATTORNEY GENERAL
BRIAN L. SCHWALB
Commercial Division
MEMORANDUM
TO: Tommy Wells
Director
Office of Policy and Legislative Affairs
FROM: Robert Schildkraut
Section Chief
Government Contracts Section
DATE: September 7, 2023
SUBJECT: Approval of Sole Source Human Care Agreement Extension for One Option
Period of One Year
Contractor: Constituent Services Worldwide
Contract Number: CW68847
Contract NTE Amount: $2,543,907.00
This is to Certify that this Office has reviewed the above-referenced Contract and that we have
found it to be legally sufficient with the condition that a legally sufficient funding certificate in
the amount of $2.543.907.00 be obtained before this contract action is provided to the Council. If
you have any questions in this regard, please do not hesitate to call me at 724-4018.
______________________________
Robert Schildkraut
400 6th Street, NW, Suite 79100, Washington, DC 20001 (202) 727-3400 Fax (202) 347-8922