Murict Bowser
Mayor -
The Honorable Phil Mendelson
Chairman
Councilof the District of Columbia,
John A. Wilson Building
1350 Pennsylvania Avenue NW, Suite 504
Washington, DC 20004
Dear Chairman Mendelson:
In accordance with section 2 of the Confirmation Act of 1978, effective March 3, 1979 (D.C. Law 2-
142; D.C. Official Code 1-523.01), and pursuant to section 215of the District of Columbia Health
Occupations Revision Act of 1985, effective March 14, 1995 (D.C. Law 10-205; D.C. Official Code
3-1202.15), I am pleased to nominate the following person:
Ms. Tiffany Ferriss
1550 7th Street NW #215
Washington, DC 20001
(Ward 6)
for appointment as a consumer member of the Board of Massage Therapy, replacing Tanika
Simmons, for a term to end October 29, 2022
Enclosed, you will find biographical information detailing the experience of the above-mentioned
nominee, together with a proposed resolution to assist the Council during the confirmation
process.
I would appreciate the Councils earliest consideration of this nomination for confirmation.
Please do not hesitate to contact me, or Steven Walker, Director, Mayors Office of Talent and
Appointments, should the Council require additional information.
Sincerely,
 Chairman Phil Mendelson
at the request of the Mayor
A PROPOSED RESOLUTION
IN THE COUNCIL OF THE DISTRICT OF COLUMBIA,
Chairman Phil Mendelson, at the request of the Mayor, introduced the following resolution,
which was referred to the Committee on
To confirm the appointment ofMs. Tiffany Ferriss to the Boardof Massage Therapy.
RESOLVED, BY THE COUNCIL OF THE DISTRICT OF COLUMBIA, That this
resolution may be cited as the Board of Massage Therapy Tiffany Ferriss Confirmation
Resolution of 2019.
Sec. 2. The Councilofthe District of Columbia confirms the appointment of:
Ms. Tiffany Ferriss
1550 7th Street NW #215
Washington, DC 20001
(Ward 6)
as aconsumer memberof the Board of Massage Therapy, pursuant to section 215ofthe District
of Columbia Health Occupations Revision Act of 1985, effective March 14, 1995 (D.C. Law 10-
31 205; D.C. Official Code 3-1202.15), replacing Tanika Simmons, for
a term to end October 29,
32 2022.
33 Sec. 3. The Council of the District of Columbia shall transmit a copyofthis resolution,
upon its adoption, to the nominee and to the Office of the Mayor.
35 Sec. 4. This resolution shall take effect immediately.
36
 TIFFANY
LEAFERRISS
EE
Operations expert with 12 years operational experience (7 years client-facing), including strategic planning,
organizational development, increased productivity & revenue, P&L management, and event planning. Advanced
skills and certifications in Leadership, Microsoft Excel & Salesforce. Extremely adaptable and thrives in fast-paced
environments. Excels at creating culture, bringing progressive change, and helping people all to generate ROI.
Comcast NBCUniversal 2018 - Present
Manager of Office Operations, Corporate Washington, DC
Lingo Staffing, Inc. 2017~ Present
Vice President of Operations, Corporate HQ Richmond, VA
Managing day to day operations including setting strategic goals, implementing organizational development & policies, P&L.
management, staff& project management, organization-wide communication, and business acumen.
+ 9 Branches + Travel
- $16 MIL Business
- 25 Employees; 7 Branch Manager Direct Reports & 2 Managing Partners
Five-year start-up model, executively partnering with the President & CEO. Reviewed all business models and practices,
brought significant organizational restructure, opened a new accounting department, revised the P&. process, revised the
A/P, A/R, Collections, and Payroll process, performs all HR functions, incrcascd staff headcount, implemented a cross-
collaboration culture, increased productivity, accountability, and revenue with 2018 business models while decreasing aging
accounts adding immediate revenue to the bottom line.
Robert Half 2013 - 2017
Regional Operations Manager Washington, DC
Managed day to day operations including organizational development, staff
& project management, organization-wide
communication, and business acumen.
= 5 Branches + Weekly Travel
= 10 Cross-Functional Departments
$101MIL Business (12/2016)
200+ Employees
= 40 Consultants
Five billion-dollar global firm. Executively partnered with the Mid-Atlantic District President & 2 Regional Vice Presidents.
Executed successful change management and implemented business transformation programs. Managed infrastructure
redevelopment across 8 lines of business. Regional event planner ranging from small outings to conferences, trainings, and
region-wide holiday parties. Performed full life cycle of onboarding to terminations of all staff. Handled invoicing for new
vendors and operational/event budgeting. Brand management ambassador and company-wide social media hashtag creator.
Directed all community outreach & philanthropic efforts. Responded to all REPs region-wide. Published quarterly newsletter.
Orlando Health (Revenue Department) 2011-2013
Operations Manager Orlando, FL
Managed day to day operations including organizational development, staff & project management, department-wide
communication, and business acumen.
= 8 Cross-Functional Departments
> $48MIL Revenue
+ 30+ Employees
Executed successful change management and implemented business transformation programs. Managed infrastructure
redevelopment across6 lines ofbusiness. Recruited, on-boarded, and trained new staff. Lead special events planner.
Mullinax Ford 2008-2011
Customer Relationship Manager Orlando, FL
Managed customer loyalty operations including organizational development & marketing strategy, project management, and
company-wide communication.
= 4 Branches + Weekly Travel
= 2Cross-Functional Departments
= 120 Employees
Directed & managed all marketing business transformation initiatives and change management projects while also managing all
special events.
New Beginnings Healing Center, Non-Profit 2007 - 2011
Executive Assistant to Board of Directors Orlando, FL
Provided professional & personal assistance to (4) boardofdirectors locally and abroad. Managed calendars & databases,
while also traveling both local and abroad. Launched, staffed, & managed multiple departments. Lead special events planner
(Conferences, Retreats, Dinners, Activities).
ical Skills:
Microsoft Office, Salesforce, Workday, ADP, Paychex, Avionte, Micro]+
Professional Associations:
Women in Cable Telecommunications Member, Womens Junior League of DC Member, Development & Training Rising
Chair& Leadership Counsel 2017; Junior Achievement Associate Leadership Council Member; Childrens Home Society Jr.
Board Member 2018; American Staffing Association Regional Council Member 2018; She Should Run Member; Ladies
America & Ladies DC Member; WAS Lady Project Member 2015-2017
Awards:
Matching Gifts Hero 2016 & 2017, JuniorAchievementofGreater Washington, JA Hero Feature QU 2017, JumiorAchievement of
Greater Washington, 2016 Chairman's Award: #1, Globally Field Operations, Robert Half, RHight On! Q4 2015 & Q3 2016,
Robert Half, MVP March 2012, Orlando Health,
Educ =
PMP 2019
Salesforce Certified Pro Trainer 2016
Bossed Up Bootcamp Alumni Womens Leadership Institute 2015
New Beginnings Bible College - Orlando, FL AA Administration, Non-Profit 2009, Top Honors Society
Two-Twenty Internship ~ Baton Rouge, LA ~ Certificate of Non-Profit Administration & Events 2007, Tied 1"
Place: (Female) TopofClass
References available upon request.
 Executive Officeofthe Mayor - Office of Talent and Appointments
John A. Wilson Building | 1350 Pennsylvania Avenue, Suite 600 | Washington, DC 20004
Tiffany Ferriss
SQN Tiffany Femiss is the Manager of Office Operations and Corporate
Government Affairs for Comcast NBCUniversal, and she is Vice President
ofOperationsfor Lingo Staffing, Inc.
Ms. Ferriss has over twelve years of operational experience including
managing day-to-day operations, implementing organizational developent,
and project management. Previously, Ms. Ferris has held positions as a
regional operations manager and customer relationship manager.
A Ward 6 resident, Ms. Ferris received a Associate of Arts in Administration from New
Beginnings Bible College.
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*
 GOVERNMENT OFTHEDISTRICTOFCOLUMBIA
Executive Office ofMayor Muriel Bowser
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WE ARE
WASHINGTON
ll
Office of the General Counsel to the Mayor
Gianelle Rivera, Steve Walker
Betsy Cavendish
November 23, 2019
Subject: Legal sufficiency reviewof Resolution nominating Tiffany Ferriss as a member to
the Boardof Massage Therapy
This is to Certify thatthis office has reviewed the above-referenced legislation and
found it to be legally unobjectionable. If you have any questions in this regard, please do not,
hesitate to call me at 202-724-7681.
Legerer Gpencttke
Elizabeth Cavendish
Thelohn
A WikonBuilding > 1350 Pennsyvania Avenue, NW > Suite 300 > Washington, DC 2000) > Office(G02) 72-7681