The proposed legislation, General Assembly Raised Bill No. 5488, aims to establish a task force dedicated to studying the expansion of services provided by the 2-1-1 Infoline program, which is operated by the United Way of Connecticut. The task force will assess the necessary state funding for this expansion and will consist of various appointed members, including representatives from the United Way, advocacy organizations, and state commissioners. The bill outlines the appointment process, requiring initial appointments to be made within thirty days of the bill's passage, and mandates that the task force's first meeting occur within sixty days.

Additionally, the task force is tasked with submitting a report by January 1, 2027, detailing its findings and recommendations, which will include an analysis of the costs associated with increasing the 2-1-1 Infoline staff by twenty percent and strategies to reduce caller wait times to five minutes or less. The task force will dissolve upon submitting its report or on January 1, 2027, whichever is later. The bill introduces new legal language to establish this task force and does not delete any existing legal provisions.