The proposed legislation, General Assembly Raised Bill No. 5338, aims to enhance the accessibility of affordable telecommunications services for all residents and businesses in Connecticut, particularly focusing on low-income individuals and those with disabilities. The bill modifies subsection (a) of section 16-247e of the general statutes, replacing the phrase "In order to" with "To" to streamline the language. It mandates the Public Utilities Regulatory Authority to investigate local service options and establish lifeline and telecommunications relay service programs funded by all telecommunications service providers, rather than just carriers. The funding will be allocated equitably based on the gross revenues generated by these service providers in the state.

Additionally, the bill introduces new provisions that empower the authority to determine which telecommunications service providers are eligible for the federal lifeline program and to establish criteria for customer qualification for benefits. It specifies that recipients of lifeline funds must use them to pay for services from a telecommunications service provider, rather than any carrier. The act is set to take effect on October 1, 2026, and aims to ensure that all residents can participate fully in the economy and society through improved telecommunications access.