Substitute House Bill No. 7182 seeks to regulate ticket resellers for entertainment events in Connecticut, with an effective date of October 1, 2025. The bill defines a "ticket reseller" and establishes requirements for their operations, mandating that resellers either possess the ticket, have a written contract with the ticket holder, or disclose to purchasers if they do not have the ticket. Additionally, if oral disclosures are made, written confirmation must follow within two business days. The bill also introduces new definitions related to entertainment events and venues, replacing previous language regarding service charges, and requires that advertisements for ticket prices clearly disclose the total price and the portion that constitutes a service charge. It prohibits advertising or facilitating ticket sales through websites that include the venue or event name unless the person is acting on behalf of the venue.

The bill includes provisions that classify violations as unfair or deceptive practices under the Connecticut Unfair Trade Practices Act (CUTPA). It mandates that ticket sellers provide full refunds within thirty days for canceled events, excluding reasonable service charges related to delivery. The bill also ensures that total ticket prices remain constant from the time of the offer until the purchase is completed, with exceptions for reasonable service charges. House Amendment "A" modifies the original bill by adding provisions related to ticket resale contracts and clarifying ticket price disclosure requirements, ensuring transparency and consumer protection in the ticket resale market.

Statutes affected:
Raised Bill: 53-289a
GL Joint Favorable Substitute: 53-289a
File No. 602: 53-289a
File No. 935: 53-289a