Substitute Senate Bill No. 1449 seeks to amend Connecticut's regulations on medium-duty and heavy-duty towing services by introducing new definitions and establishing a framework for uniform rates and charges. The bill repeals Section 14-66 and mandates the Commissioner of Transportation to set just and reasonable rates for light-duty, medium-duty, and heavy-duty towing, considering factors like the Consumer Price Index and operational costs. It also requires the Commissioner to publish a schedule of uniform hourly rates and itemized charges for these services, hold public hearings to gather input, and emphasizes safety and operational costs in rate determination. The bill aims to enhance transparency and fairness in the towing industry while ensuring service providers can operate sustainably.

Additionally, the bill establishes the Medium-Duty and Heavy-Duty Towing Advisory Council to advise the Commissioner on policies and develop a proposed rate schedule, which must be submitted by January 1, 2026. It modifies the existing rate-setting process, allowing towing companies to charge for exceptional services if itemized and reasonable. The bill also broadens the DMV's investigatory powers regarding consumer complaints against towing companies, requiring timely notifications and documentation for complaints. Key deletions include specific licensing requirements and provisions related to the handling of complaints, while new insertions clarify the roles of various stakeholders and the operational standards for wrecker services. The bill is set to take effect on July 1, 2025, with the aim of improving the regulatory framework for towing services in Connecticut.

Statutes affected:
Raised Bill: 14-66, 14-63, 29-23a, 14-66b
TRA Joint Favorable Substitute: 14-66, 14-63, 29-23a, 14-66b
File No. 545: 14-66, 14-63, 29-23a, 14-66b