Substitute Senate Bill No. 1449 seeks to amend Connecticut's laws governing medium-duty and heavy-duty towing services by introducing new definitions and regulatory frameworks. The bill repeals Section 14-66 and replaces it with updated provisions that establish uniform rates for light-duty, medium-duty, and heavy-duty towing, mandating the commissioner of transportation to publish a schedule of just and reasonable rates. This schedule will consider factors such as the Consumer Price Index and operational costs. The bill also requires public hearings for rate proposals and allows for rate reconsideration every two years upon request from wrecker services. Additionally, it emphasizes fair pricing and transparency in the towing industry, ensuring that rates reflect the costs and risks associated with towing operations.

The bill further establishes the Medium-Duty and Heavy-Duty Towing Advisory Council to assist in developing a proposed rate schedule and advising on related policies. It includes provisions for maintaining safety standards within the towing industry, such as requiring specific equipment and prohibiting gratuities to police for towing business. The bill also clarifies the process for handling customer complaints against towing companies, ensuring timely notifications and investigations by the DMV. Overall, sSB1449 aims to enhance the regulatory framework for towing services in Connecticut, promoting accountability, consumer protection, and a more organized towing industry.

Statutes affected:
Raised Bill: 14-66, 14-63, 29-23a, 14-66b
TRA Joint Favorable Substitute: 14-66, 14-63, 29-23a, 14-66b
File No. 545: 14-66, 14-63, 29-23a, 14-66b