Substitute Senate Bill No. 1280 seeks to amend the responsibilities of the Community Ombudsman Program within the Office of the Long-Term Care Ombudsman by broadening its scope to include "home and community-based long-term services and supports." This expansion redefines "home care provider" to include individuals who provide direct long-term services, alongside existing categories such as home health or hospice agencies. The bill aims to enhance the oversight and effectiveness of long-term care services, ensuring that the rights and well-being of clients, particularly the elderly and persons with disabilities, are prioritized. Key provisions of the bill include the insertion of language that allows the ombudsman to identify, investigate, refer, and resolve complaints related to community-based long-term services. The bill also emphasizes the importance of raising public awareness, promoting access to services, and providing referrals for legal, housing, and social services. Additionally, it enhances the ombudsman's access to relevant data, contingent upon obtaining consent from clients or their authorized representatives, while ensuring compliance with federal privacy laws. The effective date for these changes is set for July 1, 2025.

Statutes affected:
Raised Bill:
AGE Joint Favorable:
File No. 102: