Substitute Senate Bill No. 514 establishes a "Net Equality Program" in Connecticut to provide affordable broadband Internet access to eligible households, particularly those receiving government assistance. The bill defines key terms and tasks the Office of Consumer Counsel (OCC) with developing and administering the program. Key provisions include a maximum monthly charge of $40 for eligible households, minimum broadband speeds of 100 Mbps for downloads and 20 Mbps for uploads, and a goal for at least 90% of eligible households to have access by January 1, 2026, increasing to 95% by January 1, 2029. The bill also requires broadband providers to maintain a dedicated contact number for assistance, conduct annual public meetings, and submit reports on enrollment figures.

Additionally, the bill prohibits state agencies from contracting with broadband providers that do not offer affordable services to eligible households, effective October 1, 2025, while ensuring that existing contracts remain unaffected. The OCC is authorized to adjust minimum speed requirements biennially starting June 1, 2027, but cannot set speeds below the established minimums. The bill aims to enhance access to reliable broadband services while ensuring compliance with state and federal laws regarding service speeds, ultimately improving connectivity for low-income residents in Connecticut.