The proposed bill, General Assembly Proposed Bill No. 91, aims to amend title 16 of the general statutes to enhance accountability for telecommunications and Internet service providers in the event of service outages. Specifically, the bill extends the provisions of public act 20-5 to include these companies, mandating that they provide residential customers with a credit of one hundred dollars for each full day that a service outage occurs.

This legislation seeks to protect consumers by ensuring that they are compensated for disruptions in service, thereby promoting greater responsibility among service providers. The introduction of this credit requirement represents a significant change in how telecommunications companies are held accountable for their service reliability.