The proposed bill, General Assembly Proposed Bill No. 91, seeks to amend title 16 of the general statutes to extend the provisions of public act 20-5 to telecommunications and Internet service providers. The bill mandates that these companies must offer residential customers a credit of one hundred dollars for each full day that their service is disrupted due to an outage. This measure aims to enhance accountability among service providers and safeguard consumer interests in the event of service interruptions.
In summary, the bill introduces new legal requirements for telecommunications and Internet service companies, specifically focusing on consumer compensation during service outages. The insertion of the credit provision for affected customers is a significant change aimed at promoting better service reliability and consumer protection, while no deletions from current law are noted in the text provided.