If enacted, this bill would amend current statutes related to the Residential Utility Consumer Office (RUCO) by introducing new requirements and clarifications. Specifically, it would insert a provision mandating that the Director of RUCO must intervene in any public service corporation rate case where the proposed rate increase for residential customers is 100 percent or more. This is a significant change from the existing law, which does not specify such a requirement for intervention based on the percentage of rate increase.
Additionally, the bill would make minor technical changes, such as replacing the pronoun "his" with "the director's" in the context of the director's ability to make and execute contracts necessary for performing their duties. It would also clarify that all contacts by residential utility consumers regarding service quality or quantity must be recorded for assessing general consumer concerns, while ensuring that consumers are referred to the appropriate agency for further assistance. Overall, these updates aim to enhance the oversight and responsiveness of RUCO in protecting residential utility consumers.
Statutes affected: Introduced Version: 40-464
House Engrossed Version: 40-464