The proposed bill would amend current statutes related to veterans' benefits by establishing specific requirements and prohibitions for individuals providing assistance in this area. Under the new law, a person would be prohibited from receiving compensation for merely referring someone to another for veterans' benefits assistance. However, they could receive compensation for providing direct assistance if they prepare a written agreement that includes the terms of service and a clear disclosure stating that their business is not affiliated with the Arizona Department of Veterans' Services or the U.S. Department of Veterans Affairs. Additionally, the bill prohibits charging initial or nonrefundable fees and caps compensation at five times the amount of any increase in the veteran's benefits.

The bill also outlines various restrictions on the conduct of individuals assisting with veterans' benefits, such as prohibiting guarantees of specific benefits, receiving compensation for services filed within a one-year presumptive period of active duty release without written acknowledgment, and using international call centers for processing personal information. Violations of these provisions would be considered deceptive practices, allowing the Attorney General to impose civil penalties, which would be deposited into the State Homes for Veterans Trust Fund. The bill clarifies that these regulations do not apply to accredited agents or attorneys regulated by the U.S. Department of Veterans Affairs.

Statutes affected:
Introduced Version: 41-608.01, 41-610.03, 41-603.01, 35-190, 35-313