The bill introduces a new section, Section 11-98-4.3, to the Code of Alabama 1975, which empowers the 911 Board to establish a system for measuring the emergency response performance of local communication districts. This includes the collection of data on various metrics such as 911 call volume, response times, and the number of answered versus unanswered calls. The 911 Board is also tasked with conducting performance audits of local districts upon request from the Attorney General, which will evaluate the districts' readiness to respond to emergencies. The audits will involve interviews, on-site inspections, and real-time monitoring of operations.

Additionally, if operational deficiencies are identified during an audit, the 911 Board must provide a remediation plan that outlines necessary improvements, such as training for telecommunicators or upgrades to technology. The findings of these audits, including any remediation plans, will be made public, ensuring transparency and accountability. The bill also mandates that the 911 Board adopt rules to implement this new system, with the act set to take effect on October 1, 2026.

Statutes affected:
Introduced: 11-98-4
Engrossed: 11-98-4
Enrolled: 11-98-4